We offer a 6 months manufacture warranty on all products for internal failure with normal use. Any water damage or excessive use will void the warranty. Opening or altering your device will void the warranty. By opening your unit, you acknowledge that you assume all responsibility for your device, and its functionality or lack there of. If you notice something wrong with your hoverboard, please immediately stop using it and document by taking pictures and emailing us the details. If your hoverboard is eligible for the warranty we will either repair any issues or provide you with an exchange.